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[cover image]

Building a Service Culture (Life Skills Management)
Barrie Hopson

Category: General Non Fiction: Business
ISBN: 0-566-08139-3 EAN: 978-0-566-08139-2 Format: Paperback Pages: 160 Publisher: Gower Publishing Company Year: 1999 Quantity in Stock: 158
Cover price: £9.99 Sale Price: £3.99

This text introduces a customer service programme that has been applied, refined and customized in many top businesses. It explains in practical terms how you can build a service culture into your business.
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